Delivery Information

Dispatch Time

Orders whose payment is confirmed by 14:00 on a business day are handed to the courier the same day. Later confirmations and orders placed at weekends or on public holidays are dispatched on the next business day.

Delivery Time

After dispatch, delivery usually takes 1-3 business days depending on your city. Your tracking number is shared by email when the shipment is created.

Shipping Fee

• Shipping is free for orders of 1,000 TRY and above.
• For orders below this amount, a fixed shipping fee is shown on the order page.
• All shipments are insured.

Delivery Area

We deliver to all 81 provinces of Türkiye. For international shipping, please contact us at [email protected].

Damaged Deliveries

If you notice crushing, wetness or tearing on the parcel, have the courier issue a report before accepting the delivery and notify us the same day. Products reported this way are replaced free of charge.

Address Changes

You can send address change requests to [email protected] before your order is dispatched. Once dispatched, address changes are at the courier's discretion.